Admin panel

The Admin panel is available to users with the administrator role. It is used to manage company users, resources, access groups, billing, scheduled tasks, security profiles, and workspace activity.

Admin verification

RobinIT may require two-factor authentication before you can manage company settings. If you see Verify Your Identity, complete the verification prompt before continuing.

Admin areas

Area	Use it for
Users	Search users, review roles and status, invite users, resend invitations, edit user details, transfer ownership, view activity, and assign security profiles.
Resources	Provision company resources, enroll the current device, review managed devices, view networks, manage devices, and create or monitor VMs.
Access Groups	Create groups that connect users to resources. Add members and assign resources from related management pages.
Billing & Usage	Review outstanding balance, unpaid invoices, paid invoice history, VM usage, and running segments.
Scheduled Tasks	Schedule and monitor automated background jobs, such as VM schedules or usage cost reports.

User management

The Users page helps admins manage the people in a workspace.

• Search users by username or email.
• Filter by account status, role, or security profile.
• Invite new users by email.
• Review user activity and activity graphs.
• Assign or update security profiles.
• Edit roles and activation status when your permissions allow it.
• Transfer ownership when required by company policy.

Security profiles

Security profiles help define account security requirements for users. Admins can create or edit profiles, describe when they should be used, and associate allowed networks or devices. Use clear profile names so other admins understand the purpose.

Resource management

The Resources page includes several tabs:

• Provisioning: tracks setup steps such as resource group, storage, network, and AI service provisioning.
• Enrollment: enrolls or unenrolls the current device to a selected network. macOS enrollment may be marked as upcoming.
• Managed Devices: lists enrolled devices and VMs managed by the workspace.
• Networks: shows company networks, subnets, security groups, gateways, and access actions.
• Devices: shows devices and related management actions.

Access groups

Access groups control which users and groups can reach company resources. Create groups with clear names, then add members and assign resources from the related resource or user pages. Reserved groups may be locked because they are managed by the system.

Scheduled tasks

Scheduled tasks let admins configure background jobs. Choose the job type, provide required parameters, and monitor the task list for results. Use descriptive task names so future admins can understand the purpose.

Best practices for admins

• Grant the minimum access needed for each user.
• Use access groups instead of one-off permissions where possible.
• Review user roles, inactive accounts, and security profiles regularly.
• Use clear names for resources, networks, devices, access groups, and scheduled tasks.
• Write clear rejection reasons when declining requests.
• Verify high-impact changes before saving them.

If you cannot see Admin

Your account may not have the administrator role, or the area may not be enabled for your workspace. Contact an owner or existing administrator for help.